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Rent Smart Wales helps landlords and agents in Wales to comply with the Housing (Wales) Act 2014. We give advice on renting out safe and healthy homes.

You can check the Rent Smart Wales public register to see if a landlord or agent is compliant.

Landlord registration

If you are a landlord in Wales, you need to register with Rent Smart Wales. This involves telling us what properties you own and in what ownership arrangements.

Find out more about registration.

Landlord and agent licensing

You need a landlord or agent licence if you let and/or manage properties in Wales. Letting and managing activities include organising tenancies, collecting rent and dealing with any issues raised during the tenancy.

As part of the licence application, you will also need to complete approved training.

Find out more about licensing.

Enforcement and compliance

Rent Smart Wales works with local authorities across Wales to find landlords and agents who are not complying. We also act on reports received from tenants, neighbours, advocacy groups and public organisations.

Consequences of not complying include:

  • fixed penalties
  • not being able to serve a valid eviction notice
  • legal action leading to criminal conviction
  • rent repayment/stopping orders

Tenant support

Rent Smart Wales gives support to tenants by hosting a Tenant Guide and signposting to support services.

Find tenant support.

Private rented sector resources

Rent Smart Wales is a useful resource for landlords, agents and tenants in the private rented sector. You can:

Find out more

Visit the Rent Smart Wales website for more information or contact us for advice.

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