Older Persons Accommodation - Nelson House, Butetown

Nelson House - Main Entrance

Nelson House is located in Butetown within easy reach of both Cardiff Bay and the City Centre, and offers 73 one-bedroom flats and 1 two-bedroom flat, including mobility standard and wheelchair properties.

The scheme benefits from a 'virtual' 24-hour concierge service (which offers extra security for residents). Access is available to the Council Alarm Receiving Centre 24hrs a day, 365 days a year and in the future the provision of locality warden patrols will assist in the management of enquiries. There are two lifts with seating and upper floor flats have fantastic views across the city and Cardiff Bay.

To make life easier for residents a number of mobile services visit Nelson House on a regular basis including a hairdresser, a meals delivery service and mobile 'shops' providing foodstuffs, household goods and clothing.


Scheme Criteria

The scheme is designed to cater for the needs of residents who are aged 60+. 

Tenants should be sufficiently able to live independently in their own flats, although they may arrange their own additional support if necessary (for instance to help with personal care or cleaning).

Nelson House

Accessibility of the scheme

Nelson House has a number of adaptations to make access easier for all tenants. These include :

• Level/ramped access to the scheme
• Level/ramped access within the scheme
• Automated entrance doors
• Lift to upper floors
• Wheelchair accessible communal areas
• Grab rails

Facilities and Amenities available

Each flat at Nelson House has its own kitchen and bathroom. Additional facilities include :
• Communal lounge
• Communal kitchen
• Communal laundry facilities
• Communal garden
• Staff office

Local Amenities

Amenities available within approximately half a mile of Nelson House include :

• Bus stop (within 100 yards)
• Local shop (within 200 yards)
• Post Office (within 200 yards)
• Doctors surgery (within 100 yards)
• Places of worship
• Bank/building society
• Hairdresser


Depending on your income you may be able to claim Housing Benefit to help with the rent and some elements of the service charge. For more information about rent and service charges please contact the Housing Enquiries Team on 029 2053 7111.

Security & Support

Each flat is also linked to the Cardiff Community Alarm Service offering 24hr support and reassurance. Tenants can use the alarm in an emergency at any time (day or night) and a mobile Warden will visit if necessary.

Contact Details

If you are interested in becoming a tenant at Nelson House you need to complete a Cardiff Housing Application form. Please contact the Housing Enquiries Team on 029 2053 7111 for a form and ask for help with filling it in if necessary.