If you are on a low income, or struggling to pay your rent and bills, you may be eligible for help through Universal Credit or other benefits. For more information about applying for benefits, managing your bills and debt, call the Advice Line on 029 2087 071 or see www.cardiffmoneyadvice.co.uk.
Housing Options - Privately Rented Accommodation
There is a good supply of privately rented accommodation in Cardiff and properties are available in most areas. Renting privately offers:
- Choice - a range of accommodation exists with flats and apartments being more readily available in some areas and houses in others
- Flexibility - you choose which areas you want to consider
- Speed - properties are available now
- Furnished and non-furnished properties are available
More information about renting privately in Cardiff is available here
Will Housing Benefit/Universal Credit Housing Allowance fully cover the rent?
The maximum amount of Housing Benefit/Universal Credit that can be paid depends on the size of the property that your household needs and is set by Local Housing Allowance rates. Please note: you may not receive the maximum amount as your household income and savings will be taken into account to assess your Housing Benefit/Universal Credit claim.
What if I can't afford to pay a bond?
If you are homeless, or threatened with homelessness, and do not have savings or access to money to pay a bond, Cardiff Council's Housing Options Centre may be able to help. They will assess your housing needs and, if you meet the criteria for help, may be able to offer the landlord a bond guarantee certificate. The criteria are strict and the fund is limited and only available if you are living in Cardiff. For more information contact the Housing Options Service at Central Library Hub or Tel: 029 2057 0750. They may signpost you to other relevant organisations who may be able to assist.
If you are not able to get help with a bond via the Housing Options Centre but are in receipt of qualifying benefits you may be able to get assistance from the Money Advice Team at Central Hub or by calling 02920 871071.
Remember: If you pay a cash bond to a landlord they must protect it under one of the Government's authorised tenancy deposit schemes and tell you within 30 days of receiving it which scheme they have used. If you have any dispute with your landlord always seek advice.
How long will I be able to stay?
Tenancies are generally 'assured shorthold' for 6 or 12 months. They can usually be extended if you haven't breached the terms of your tenancy agreement. As always, contact an advice agency if you need help.
What about furniture?
Boomerang or Nu Life may be able to assist with furniture, but you should contact the Housing Options Private Rented Team on 029 20 570750 for assistance.
Alternatively, you may want to find out whether you are eligible for a Discretionary Assistance Fund Loan to help with the costs of furniture/household equipment, or other costs associated with the move. The Money Advice team can assist with this.
How can I find a property?
Use the Available Properties link to find details of properties owned by landlords who accept Housing Benefit. There is a list which shows some of the agents and landlords in Cardiff.
The Rent Smart Wales website provides details of landlords who are accredited and should therefore provide well managed accommodation.
