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There is lots of support to help you back to work. Find out what service can help you the best.

Need help finding work?

The Into Work Service provides free help and advice for Cardiff residents searching for work, or for people who are looking to upskill to improve their chances of employment.

The Into Work Service team can assist with:

  • CV writing
  • Application forms and covering letters
  • Universal Job Match
  • Job search
  • Using email and the internet
  • Job Clubs
  • Access to drop in computer facilities

Work Skills Training

If you're looking to get back into work or want to improve your chances of finding work we offer a variety of short job-related training courses free to Cardiff residents.
We offer both fully accredited courses such as:

  • Food Safety
  • Retail and Customer Care
  • Health & Safety
  • First Aid

and also non-accredited courses such as:

  • COSHH Awareness (Control of Substances Hazardous to Health)
  • Interview Skills
  • Cooking on a budget

We also provide short training sessions on the Universal Job Match website; a half day course which helps teach learners the basics of the UJM website, from logging on to applying for jobs.

More information is available here.

Computer Training

Do you struggle using a computer? Or just need a bit of guidance? We provide both basic and intermediate computer sessions, for anyone wanting to learn or improve their IT skills.

Where we are

The Into Work Service is available from daily:

Central Library Hub, 3rd Floor, Cardiff CF10 1FL
Monday to Friday, 9am-6pm (Thursdays 10am-7pm)

St Mellons Hub
Monday to Friday, 9am-5pm (Thurs 10am-5pm)

Ely & Caerau Hub
Monday to Friday, 9am-5pm (Thurs 10am-5pm)

Grangetown Hub
Monday to Friday, 9am-5pm (Weds 10am-5pm)

As well as running the services from the City Centre, St Mellons, Grangetown and Ely & Caerau full time; we also run outreach sessions in 9 other locations around Cardiff:

  • Butetown Pavilion
  • Cadwyn Housing Association (Newport Road)
  • Canton Library
  • Fairwater Hub
  • Llandaff North Library (temporarily closed until December 2016)
  • Llanrumney Hub
  • The Powerhouse (Llanedeyrn)
  • Plasnewydd Community Hall, Roath
  • Rumney Partnership Hub
  • STAR Centre (Splott)

See our full timetable here

Cardiff Get Online (Digital Inclusion)

The 'Cardiff Get Online' project offers free and informal drop-in sessions to help people to:

  • Use a computer for the first time
  • Learn basic computer skills
  • Use the internet
  • Help with on line banking
  • Create an email address
  • Complete online applications for benefits, applying for jobs etc.
  • Help with online shopping, using Facebook and Twitter, paying bills and more.

For more information download our Get Online leaflet here and view our full outreach timetable here.


Do you want a chance to help others? Meet new people? Learn new skills?
Why not get in touch with us to find out about volunteering with the Council.

You will receive full training and can pick hours and a location to work from that is suitable for you. If you are receiving Job Seekers Allowance you are able to volunteer up to a maximum of 30 hours.

More information on volunteering is available here.

For more information get in touch with the Volunteering Coordinator 029 2087 1000 or volunteer@cardiff.gov.uk

Cardiff Jobs Fair

The Into Work Service team, in partnership Job Centre Plus and Careers Wales host an annual Cardiff Jobs Fair where Cardiff Jobseekers have access to some of the city's top employers and careers experts.

To find out more information about the next jobs fair contact us via email intoworkadvice@cardiff.gov.uk